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Scratch during Patek service not acknowledged

Hi forum, I am hoping to get some opinions on the following particularly if anyone has had similar experiences as well as suggestions. I believe my watch case back was scratched during service or handling somewhere between the Asia service center and Geneva where the watch had to be sent. The watch
11m
By: GS
1
GLau
14

FF Friday - Post yours

So, Blancpain sent me this nice little book the other day. Perfect reading for today. 😎 Happy Friday all, and post some pics!
29m
By: @wewannaporsche
2
@wewannaporsche
20

A vintage marvel: Ulysse Nardin Chronograph, from 1941.

Enamel dial, 37 mm case, Valjoux 22 inside. Big love for that one, which is sadly not mine... Best, Nicolas
34m
By: amanico
1
M4
15

Finally arrived

Very happy with this beauty!
38m
By: mat3
5
gary_g
25

For the Fun: Jaeger Lecoultre Memovox Polaris Mariner ( 2020 ).

A very good and funny companion I had on loan in summer 2021. Best, Nicolas
52m
By: amanico
1
Chronometer (aka yacomino)
27

Some Rolex Red Submariner 1680 photos.

One of my horological companions for this month. It's been more than one year it didn't sit on my wrist! Best, Nicolas
1h
By: amanico
12
gary_g
46

Lange & Sohne 1815 Moon Phase Emil Lange in platinum.

Another shot, taken some months ago, of this timeless beauty. A real charm! Best, Nicolas
1h
By: amanico
6
gary_g
45

Vintage Girard Perregaux Olimpico 9075.

Some of them would make a great re edition. Something like this 9075, for example. Credit photo: A and S. Best, Nicolas
2h
By: amanico
0
27

Wearing today a watch from a brand rarely seen on this forum.

I like German watches for their solidity ,no-nonsense design language and (mostly) good price/quality ratio : this Mühle Glashütte is no exception. Another good one for the summer! Best, Gerard
2h
By: jlux
7
amanico
69