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It's crazy how powerful it is
Oct 17, 2023,17:18 PM
We already laid off 40% of our customer service team, and ~20% of design/creative roles.
With customer service, the AI prewrites answers to most questions and 80% of the time the answer is great, and the other 20% of the time it just needs quick tweaks but is still WAY faster than a human could hope to be.
On the creative end, our copywriters have been able to increase output dramatically as well and we routinely use AI to do things like generate backgrounds, add subtitles, etc.